3028 | IT Help Desk Support Technician

In as little as six months, you can earn a college credit certificate as an IT Help Desk Support Technician.

The demand for computer support specialists may grow by as much as 17 percent in the next decade, according to the U.S. Department of Labor’s Bureau of Labor Statistics. South Florida State College’s IT Help Desk Support Technician program equips you to provide technical assistance to computer users. You will learn how to answer questions or resolve computer hardware, software, and security issues in person, via telephone, or electronically.

Graduates earn 18 hours of college credit. Of those, 15 credit hours can be applied toward an Associate in Science (AS) degree Network Systems Technology. This AS degree provides eligibility for entry into SFSC’s Bachelor of Applied Science degree program in Supervision and Management (BAS-SM).

For complete requirements of this program, including any prerequisite courses, consult an adviser or Brian Bohlman.

XCEL-IT Advantages for IT Help Desk Support Technician – CCC Students

SFSC’s IT Help Desk Support Technician – CCC program is part of XCEL-IT, a grant-funded program that provides additional benefits to students who enroll in certain computer technology programs. As a student in an XCEL-IT program, you may be eligible for financial assistance, and you’ll be invited to attend customized advising workshops and classes, take part in workforce training programs, go on professional field trips, and receive career counseling. You’ll get assistance with internships, job searching, and preparing for employment. Contact SFSC’s XCEL-IT staff for more information.