3370 | Network Support Services – OC

Earn your Occupational Credit Certificate in Network Support Services from Cisco Networking Academy at SFSC!

Network support specialists perform network maintenance to ensure networks operate correctly with minimal interruption. They analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.

As a Cisco Networking Academy, SFSC partners with Cisco Systems, Inc., to provide a broad foundation of knowledge and skills to prepare you for employment in network support services positions. The course content is designed to train you to design, build, and maintain sophisticated computer networks. You will learn to build networks from the ground up, beginning with network design, proper cable installation techniques, connecting and configuring Internet hardware switches and routers, and troubleshooting networks when problems occur. These courses will prepare you to work as a computer network specialist, IT consultant, network engineer, network support specialist, network technical analysist, network technician, personal computer network analyst, senior IT assistant, or systems specialist.

Cisco NetAcad Curriculum  

The CCNA Routing and Switching curriculum consists of four 70-hour courses: Introduction to Networks, Routing and Switching Essentials, Scaling Networks, and Connecting Networks. All four courses are recommended before taking the Cisco CCNA Routing and Switching certification exam.

  • Develop a working knowledge of routing, switching, network applications, protocols, and services.
  • Access expert content online anytime.
  • Practice what you learn using Cisco Packet Tracer, a network configuration simulation tool.
  • Get immediate feedback on your work through built-in quizzes and tests.
  • Prepare for the workplace with collaborative projects and presentations.
  • Connect with the global Cisco Networking Academy community.

Career Outlook and Salary Information 

According to the U.S. Department of Labor’s Bureau of Labor Statistics (BLS), employment opportunities for networking computer systems administrators are expected to increase 8% from 2014-24. Part of this growth is due to the increasing use of the Internet and network technologies within the workplace. In addition, companies are expected to be upgrading their current technology to make it faster. The healthcare and computer systems design industries are particularly expected to demand these professionals.

In 2014, the BLS reported a median yearly salary of $75,790 for network and computer system administrators. Computer system design firms; management of companies and enterprises; employment services; colleges, universities and professional schools; and elementary and secondary schools held the highest employment levels of these professionals with annual mean salaries ranging from $65,280-$84,280. California, Texas, New York, Virginia and Florida had the highest levels of employment for network and computer system administrators. The BLS reported that the annual mean salaries for these states ranged from $79,970-$89,930.

Gaining CCNA R&S Certification

You will have the opportunity to sit for the CCNA exam as part of your independent study at SFSC!

As enterprises migrate toward controller based architectures, the role and skills required of a core network engineer are evolving and more vital than ever. To prepare for this network transition, the CCNA Routing and Switching certification will not only prepare you with the knowledge of foundational technologies, but ensure you stay relevant with skill sets needed for the adoption of next generation technologies.

For more information about the CCNA R&S Certification, see Ten Reasons to Get CCNA R&S Certified.

Admission Requirements

This course is offered at any time as an Instructor Guided Independent Study and requires Instructor Approval before enrollment.

For more information about admission requirements for this program, contact the instructor, Brian Bohlman, or Cindy Kinser, department chair, or view the College Catalog.

Gainful Employment Disclosure

Gainful Employment Disclosure